The Countess of Chester Hospital NHS Foundation Trust has been rated by patients in an independent survey as among the top performing trusts in the country for the quality of its cancer care
The annual survey involves patients being asked a series of questions covering a range of stages in their journey, from diagnostics to hospital treatment and after care. Those receiving care at The Countess of Chester rated 32 of the 70 indicators with scores placing local services as among the top 20 per cent in the country, with particular good practice recognised for information made available to patients about their cancer.
Executive Director for Nursing and Quality at the Trust Alison Kelly said: "Feedback forms an important part of our learning culture here at the hospital. The results are a fantastic endorsement for the quality of cancer services provided here at The Countess, as well as in partnership with GPs and community services locally." Alison went to say "this is a real improvement on the last survey and I am proud of the work the team has done to improve care we will continue to use feedback to make improvements in the care that we deliver to our patient"
A total of 153 NHS hospital trusts took part in the annual national survey carried out by independent national research agency Quality Health. The results were based on feedback from 205 adult patients that attended The Countess for cancer services over a three month period at the close of last year (2013). The full survey is available to view on line at the Quality Health website or by accessing the link: http://www.quality-health.co.uk/resources/surveys/national-cancer-experience-survey/2014-national-cancer-patient-experience-survey/2014-national-cancer-patient-experience-survey-reports/cheshire-and-mersey